Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

Personal Information

• Name and contact information
• Account credentials
• Billing and payment information
• Trading preferences and settings

Usage Information

• Platform usage patterns
• Feature interactions
• Performance metrics
• Device and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send confirmations
• Send technical notices and security alerts
• Respond to your comments and questions
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers
• Legal Requirements: We may disclose information if required by law
• Business Transfers: Information may be transferred in connection with a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• 256-bit SSL encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and monitoring
• Limited access to personal information

5. Financial Data Protection

Given the nature of our trading platform, we take extra precautions with financial data:

• PCI DSS compliance for payment processing
• Segregated data storage for trading information
• Real-time fraud monitoring
• Regular penetration testing

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Object to processing
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Trading data may be retained longer for regulatory compliance.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@quantiq.com
Address: [Your Business Address]