How can we help you?
Get the support you need to succeed with QuantIQ. Our expert team is here to help with any questions about our platform.
Email Support
Get detailed help via email from our support team
support@quantiq.com
Response within 24 hours
Community
Join our trading community on Slack (subscription required)
Available to active subscribers from your dashboard
Send us a message
Frequently Asked Questions
Quick answers to common questions
How do I get started with QuantIQ?
Sign up for an account, choose your plan, and complete the setup process. Our onboarding guide will walk you through platform configuration and initial setup.
What trading platforms does QuantIQ support?
QuantIQ provides its own professional trading platform with real-time data, advanced analytics, and comprehensive trading tools. We also offer API access for custom integrations.
How secure is my trading data?
We use bank-level security with 256-bit encryption, two-factor authentication, and regular security audits to ensure your data and transactions are completely secure.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. All subscriptions are month-to-month with no long-term contracts (setup fees are non-refundable).
Do you provide trading education?
Yes, we provide comprehensive documentation, tutorials, and access to our trading community where you can learn from experienced traders and market experts.